热度 34||
July 3, 2012
Eva Chen 陳怡樺
CEO of TrendMicro
10101 N. De Anza Blvd.
Cupertino, CA 95014
Dear Ms. Chen,
Many users of ZhenZhuBay.com and OHaiWan.com (hereafter "ZhenZhuBay websites") have reported that TrendMicro's security software falsely reports the two websites as "Spam" type and being "Dangerous". (See attached screenshot). In addition, TrendMicro has blocked their access to the ZhenZhuBay websites.
As the owner of said websites, I have submitted multiple online requests to TrendMicro for correcting the false characterization. Our users also reportedly submitted correction requests to TrendMicro. So far, TrendMicro has done nothing to remedy the situation.
ZhenZhuBay.com is an online Chinese community populated by elite Chinese scholars and persons of high learning. Its system runs on secured Linux servers located in Northern California. I have personally performed a virus scan on the system, and found no issues whatsoever. Internet security services more reputable than TrendMicro found no problems with ZhenZhuBay websites. Specifically, Symantec's Norton Safe Web has reviewed ZhenZhuBay.com and found ZERO threats. McAfee (Intel)'s SiteAdvisor also found no problems with the site. (See attached screenshots taken on July 3, 2012). Since you are Chinese, I invite you over to ZhenZhuBay.com and check it out yourself.
TrendMicro's false statement that the ZhenZhuBay websites are "Dangerous" and of "Spam" type has resulted in blocking of access to the sites and loss of associated commercial benefits and advantages. Such false statements may constitute commercial defamation.
I hereby request that TrendMicro immediately correct the mischaracterization. Failure to do so may result in legal action, seeking injunctive relief and damages.
Sincerely,
Dongxiao Yue, Ph.D.
attachments:
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